One-gate calibration service

Industry

Automotive

Type of service

Physical

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Client

• German Automotive supplier with a production plant in Romania
• Products are electronic devices, control units​
• Continuously expanding production facility with new line

Service

• Digitizing customers’ calibration process
• On-demand professional support

Customer’s challenge

• Client previously had ordered the calibration service from several laboratories that caused very complex service coordination by the client​
• Dynamically growing production requires calibration service to support serial production​
• Time consuming administration of calibration process
• Calibration on accredited way​
• Large volume (3000+) and different types of devices​

Solution

• KÖR offers an SaaS enabled marketplace
• SaaS is the Gauge Management System, which gives the orders to the marketplace
• The customer can automatically order calibration via SaaS
• Individual calibration can be dragged in automatically via the marketplace
• Workflow-, administration -, logistic processes are digitally covered by KÖR marketplace

Client benefit

• Simplified service delivery by 1 provider (KÖR) ​
• Majority of service-related coordination and administration is provided by KÖR platform
• Predictable production and maintenance​
• Plannable service costs due to fixed prices​
• Door-to-door service​