Utilization Growth

Industry: Calibration

Service provided by the Vendor: Calibration Laboratory

Laboratory / Vendor

  • Over the past three years, the laboratory has implemented several developments, leading to an increase in its competency figures.
  • The number of its customers and orders has either not increased or has only minimally grown.

Laboratory’s Challenge

  • Increase the utilization of the laboratory in terms of both human resources and equipment.
  • Increase the number of customers and orders.

Laboratory Benefit

  • After joining the KÖR network, the laboratory's indirect customer base increased by 15%.
  • As the new customers represent large-volume orders, revenue growth exceeded 25%.
  • Due to the increased workload, utilization now exceeds 80%.
  • The laboratory’s efficiency has significantly improved thanks to the LABS platform.
  • It became possible for the laboratory to participate in large projects and tenders in collaboration with other laboratories, which was previously not feasible due to its size.