Utilization Growth

Case study

Industry

Calibration

Service provided by the Vendor

Calibration laboratory

Laboratory / Vendor

  • Over the past three years, the laboratory has implemented several developments, leading to an increase in its competency figures.    
  • The number of its customers and orders has either not increased or has only minimally grown.

Laboratory’s challenge

  • Increase the utilization of the laboratory in terms of both human resources and equipment.  
  • Increase the number of customers and orders.

Laboratory benefit

  • After joining the KÖR network, the laboratory's indirect customer base increased by 15%.  
  • As the new customers represent large-volume orders, revenue growth exceeded 25%.  
  • Due to the increased workload, utilization now exceeds 80%.  
  • The laboratory’s efficiency has significantly improved thanks to the KÖR LABS platform.  
  • It became possible for the laboratory to participate in large projects and tenders in collaboration with other laboratories, which was previously not feasible due to its size.